Terms of service

This website is operated by Dog Mind Co. Throughout the site, the terms “we”, “us”, and “our” refer to Dog Mind Co.

By accessing our website or purchasing from our online store, you agree to be bound by these Terms of Service, along with our Privacy Policy, Shipping Policy, and Refund & Return Policy.

These Terms apply to all visitors, customers, and users of the site.

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You agree to use our website and services for lawful purposes only.

You must not:

Any misuse of the website may result in restricted access or termination of service.

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All products offered by Dog Mind Co. are sold online and subject to availability.

We make every effort to display product information, descriptions, and images accurately. However, we cannot guarantee that your device’s display will reflect colours or details perfectly.

Returns and refunds are handled according to our Refund & Return Policy.

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Prices for products are subject to change without notice.

We reserve the right to modify or discontinue any product or service at any time without prior notice. This will not affect orders that have already been confirmed.

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You agree to provide current, complete, and accurate information when placing an order, including billing and shipping details.

We reserve the right to cancel or limit orders if we believe the information provided is inaccurate or incomplete.

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Our website may include links to third-party websites or tools. These are provided for convenience only.

Dog Mind Co. is not responsible for the content, accuracy, or practices of third-party websites or services.

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We may provide access to optional third-party tools that we do not control or monitor.

Your use of any optional tools is at your own discretion and risk.

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If you submit feedback, reviews, or suggestions, you grant us permission to use this content for business purposes, such as improving our services or sharing testimonials.

We are not obligated to keep submissions confidential or provide compensation.

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Your submission of personal information through our website is governed by our Privacy Policy.

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Occasionally, information on our website may contain errors or omissions.

We reserve the right to correct errors, update information, or cancel orders if information is inaccurate, including after an order has been submitted.

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We do not guarantee that access to our website will be uninterrupted or error-free.

To the fullest extent permitted by law, Dog Mind Co. is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms limits your rights under Australian Consumer Law.

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You agree to indemnify and hold Dog Mind Co. harmless from any claims or demands arising from your breach of these Terms or misuse of the website.

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If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions will remain valid and enforceable.

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These Terms remain effective unless terminated by either you or Dog Mind Co.

We may suspend or terminate access to the website if these Terms are violated.

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These Terms are governed by the laws of Queensland, Australia. Any disputes shall be resolved in the courts located in Gold Coast, Queensland.

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If you have any questions about these Terms of Service, please contact us:

Email: hello@dogmindco.com

Phone: +61 455 501 175

Address: 7 Russell Road, Gaven 4211, Gold Coast – Queensland, Australia

Business Hours: Monday to Friday, 7:00 AM – 5:00 PM (AEST)